Drop Ship Policy
Effective Date: April 23, 2026
Thank you for shopping with Tristate low voltage supply. Please review our drop shipping policy carefully before placing your order.
- What is Drop Shipping?
- Some of our products are shipped directly from our suppliers or manufacturers. This process allows us to offer a wider selection of products at competitive prices.
- Processing & Fulfillment Times
- Orders are typically processed within 2–3 business days.
- Shipping times may vary depending on the supplier’s location and availability.
- Some items may ship separately if ordered together.
- Shipping & Delivery
- Drop-shipped items may be shipped from different locations and arrive in multiple packages.
- Estimated delivery times will be provided at checkout but may vary.
- Tracking information will be provided as soon as it is available from the supplier.
- Returns & Exchanges
- Returns for drop-shipped items are subject to the supplier’s return policy.
- Please contact us at sales@tristatelvs.com before returning any item to receive instructions.
- Unauthorized returns may not be accepted.
- Product Availability & Substitutions
- Because we rely on suppliers, product availability is subject to change.
- If a product becomes unavailable after your order, we will notify you and issue a refund or offer an alternative solution.
- Customer Support
- Our team is here to help with any issues related to drop-shipped products. Please contact us at:
Contact
Tristate Low Voltage Supply
200 Airport Road, Unit 104, Lakewood, NJ 08701
sales@tristatelvs.com
